Lydia Barber

➢ HRIS & Payroll Administrator for two entities
➢ Assist in facilitating New Employee Orientation
➢ Facilitate exit interviews
➢ Assist with annual benefits open enrollment
➢ Assist with tracking of FMLA, WC, STD/LTD, and administrative leaves of absence
➢ Utilize ATS to respond to, schedule, and conduct initial phone screens with candidates for open corporate positions
➢ Develop & Co-Lead the wellness strategy
➢ Implemented and managing I-9 verification process to ensure compliance with federal regulations and onboarding requirements
➢ Co-lead, established, and support an office Culture Club, ensuring employee engagement events occur monthly to foster a positive and inclusive workplace
➢ Analyze HR data to identify trends, supporting data-driven decision-making to address areas of opportunity
➢ Aided in the implementation of performance management, leave of absence management, and benefits administration platforms
➢ Collaborated in the streamline of the onboarding process through the introduction of set start dates

➢ Managed and coordinated office operations, including vendor negotiations, facility management, and budget creation for social and cultural events
➢ Provided administrative support to leadership, including managing contracts, scheduling events, and coordinating logistics for high-level meetings
➢ Maintained vendor relationships and ensured efficient operation of office equipment and supplies

➢ Provided comprehensive administrative support to the CEO and executive leadership team
➢ Managed office communication by answering calls, directing visitors, and distributing correspondence
➢ Organized travel arrangements, meetings, and inventory management to maintain seamless office operations

➢ Facilitated leasing processes for a 594-unit property, maintaining compliance with federal and state housing laws
➢ Conducted outreach marketing to drive sales and ensure occupancy goals were met
➢ Delivered exceptional service by addressing resident requests, resolving complaints, and managing property files

➢ Enhanced customer satisfaction through personalized service and efficient resolution of concerns
➢ Analyzed sales performance and contributed to periodic business reviews
➢ Developed merchandise guides to support marketing and sales initiatives

➢ Managed team performance by training and mentoring employees
➢ Oversaw inventory and shipping operations to ensure timely product availability
➢ Provided detailed business evaluations for weekly reporting

➢ Built and retained client relationships through superior customer service and product knowledge